How It Works

Tollfree solutions are really solutions to your business communication problems. This is to say that getting toll free services relieves you of the burden of having to manage your calls personally. Any sort of sceptic thought as to viability and awareness of this service should not deter you from opting for the same. Toll free services are to provide you the most apt and economical business solutions that work the best for you. However, we do understand that is quite evident that you might not be aware of the details of such a service. Here is a step by step manual as to how the toll free system actually works:

Get Tollfree number for yourself: Once that you are all decided about the business that you have to set your business, or set up virtual base, you need to get a toll free number for yourself which will ensure that more and more potential consumers call you without having to spend a dime, and this incentive in turn will result in increase of your market share. We basically serve a more than 2152 cities around the world. All that you need to do is check whether we provide service in the region of your choice and odds are that you will end up finding that we do serve the city of your choice. 

A device with an internet connection: Now that you have fulfilled the preliminary conditions regarding toll free services, you can get your tollfree number forwarded to your mobile phone or need to have a device with an internet connection.  It could be your phone or laptop or anything similar. The entire signup and configuration process can be achieved within minutes with proper coordination. It is not at all mandatory to own the device and you can simply get your calls forwarded to your mobile phones!

Automated Attendant vs. Forwarding: Once that you have the numbers all ready, here is what to do next. This step of working basically involves as to the kind or the type of service that you would actually need. This could be of the following two types:

Automated Attendant: An automated pre-programmed voice answers the questions and guides the user through the entire process where they are given prompts at every stage and they then key in their responses and progress further with the programmed set of instructions. This is meant for people who handle a large volume of calls every day which are more or less same in fashion and do not need immediate personal attention.

Call Forwarding: this facility will ensure that all your toll free number or your local number can be forwarded directly into your mobile phone or any other phone or device of your choice. This particular number can work two folds. You can actually have a trained operator sit at the desk, and handle all the calls being forwarded to him. In addition to this the number can also be your private network that essentially helps you to handle all your calls personally and interact with the clients on a one to one basis. But this can be successful only if the call volume is quite low. A high call volume would mean it can’t be singly handled by you. The fact that Callika values customers interface the most is evident from the fact that configuring or adding or removing extensions are much simple. All you need to do is log on to the Callika customer page portal and use your log in details and voila! You have the access to change your extensions in any manner you desire and to any extent as Callika provides unlimited extensions.

Call Routing: Once that you have heard your client’s needs, it needs to be properly addressed. This proper addressing means that they have to be pushed forward to their destination. This means that you might be wanting a particular set of calls to your Automated Attendant to go a particular employee and so on. With Callika, you can also get facilities to route calls to their ultimate destinations. This means that after having passed through the attendant, the calls will automatically be routed to the desired employees and managers.

Communicate from any location: ease of access is the greatest feature if the tolls free services. By subscribing to such services, it is possible to give the business a universal touch and looking. You can be miles away but just a local number can make your clients believe that you are quite nearby. This is a platform wherein the customers interact with the voice or the owner and build long term relationships

Settings: Having chosen all that you wanted, you will need to alter the settings according to your needs and preferences so that you c enjoy working with the Callika more smoothly and for long at extremely reduced and reasonable rates.

Taking VoIP- An abbreviation of the Voice over Internet Protocol, you can also use this option to get your call services delivered to you by means of an internet connection. Now this means that instead of a telephone line you pay only for the internet connection. Thus, the option of exercising VoIP might mean a greatly reduced bill for you helping you save more on the expenses front.

Hardware Costs: We basically have the entire network and hardware to manage your calls. This means that you only give us the responsibility of handling your call traffic ad in turn yourselves ge relieved. You don’t have to maintain any switchboard or any kind of expensive or sophisticated hardware to handle your calls. This part of the work front is managed by us. This helps you cut down not only on the cost of the hardware but also reduced manpower to handle such an extensive inflow of traffic.

Contract free: Working with us is contract free in the sense that you do not have to enter into any time bound contracts with us. We provide paid up a service that are paid up that is we get paid only for what we do. We charge you on the amount of calls we handle for you and their respective duration. In addition to this, you are also free to terminate the relationship and as the provision of the service stops, so will the payment. 

This is a brief glimpse of the toll free network at Callika works. Signing up and understanding our services is quite easy and once that we start handling calls for you, there is no looking back. We have quite a lot of experience in this field and this means that we have devised one of the simplest procedures so that availing our services becomes all the more easier or you.

 

 

 

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