FAQ

Callika Long distance or calling card service is a part of the huge range of services that Callika provides. This is quite a simplified service wherein we help our customers to expand their business and venture into product lines or services by getting an access to the world market as well. Our clients are able to place easy international calls and crack deals with their business counterparts abroad too. It is quite natural that a lot of prospective customers might be having doubts about the kind of services we provide them and how to go about in order to aforesaid services. This is a simple illustration of the probable questions that our customers might have and our answers to those:

Q. Can any kind of be used for placing any international call or  do I need a special type of phone too?

A. Our services are not at all phone specific. This means that no matter the phone that you are using, you can still register with us and place your international calls. You can easily avail these services at your office phones, personal phones and even cellphones. Moreover, there is no need to go for a bulk number of accounts in order to accommodate your entire your family. You can easily add all your family members to the one account that you have created and have all of them enjoy the facilities of international calling.

Q. Is there any way that I can recharge my account automatically?

A. With Callika, there is an option of subscribing to a facility that enables you to recharge your account automatically. You can choose options which will credit your account with more balance as soon as the balance reaches the danger level of $3. This will ensure that there are no hindrances when you are dealing with your business associates or trying to get new ones.

Q. What countries can I make long distance calls to as a part of the subscription to your long distance calling or calling card feature? 

A. There is no limit to the number of countries that you enjoy an access to as a part of our long distance calling program. Irrespective of the fact of your physical location, you can make calls to any country of your choice. We provide our clients with the option to avail toll free or local access numbers in the country of your choice. The network of our services spreads to about more than 10 countries. There is no need to use a PIN for the calling function, our Access codes will suffice.

Q. Can multiple users enjoy access to the same account?

A. Getting a long distance plan with us means that you don’t have to go for multiple accounts for multiple users. You can set the same account to serve for multiple officials of your company in case you are using long distance calling for business purpose. You can even ensure that your entire family has access to the same account that you have created with us and even they can enjoy making international calls at the lowest rates.In order to increase operational efficiency , we also provide you with the feature that you can use a different card for each of our sub accounts under the head account so that it becomes convenient to separate the call charges and expenses on a whole.   

Q. How exactly do I make a long distance call?

A. Making a long distance call is no rocket science. Once that you have registered with us, you only need to register the numbers that you will use for making the international calls and with requisite to your account, you can start calling away automatically without having  to think about the using the right PIN. All that you need to be aware is of the right access code for the particular country you are trying to connect to.

Q. Can I enjoy long distance calling for countries for which Callika does not have an access code?

A. With the new direct application from Callika, it is possible for our customers to place calls for the countries for which we do not have any access codes. You can use the android or the iOS platform for making use of this app and ensuring that you get unending access to any country of your choice and requirement without a second thought.

Q. Can I access my account online too?

A. At Callika, you get a completely optimised website that is easy to understand and has a user friendly interface. You get unlimited 24x7 access to your account and you can visit the same anytime, view the current position and also alter settings in relation to the same. The options include changing the card payment options, adding multiple users to the account etc.

Q. How do I come to know of the exact balance in my account?

A. Accessing your account, getting to know its current status and effecting all the necessary changes is quite simple a task with us. Apart from specially visiting your account to get to know of the current balance, the customers also get a chance to know of the same every time that you dial an Access number form your phone and try to connect internationally.

Services at Callika are extremely easy to understand and a great value for money too. Once that you sign up, it will become a child’s play to place international calls to suit your needs.

 

 

 

 

 

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